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1.Q: Is the mug dye safe? Can I put it in the microwave?
A:Yes, This ceramic mug is lead free, microwave safe and FDA approved. Image is printed on both sides. Production Process: Heat Transfer
2.Q: Will the picture of the mug fade?
A:Mugs won't fade unless you use the dishwasher regularly.
3.Q:What if I open the package and find that the mug is broken?
A:Please contact us in time if you find the mug damaged after unpacking. We will send you a new.
4.Q:Why choose "shipping insurance" service at checkout?
A:We highly recommend you to select "Shipping Insurance" service, as we will reship your package immediately at no extra charge if your mug is damaged during transportation or parcel reported lost.